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TERMS OF SERVICE

Last updated 18 September 2026

AGREEMENT TO OUR LEGAL TERMS

We are Nexabyte Ltd, doing business as Flow ('Company', 'we', 'us', or 'our'), a company registered in England and Wales (company number 15817114).

We operate the website nexabyteflow.uk (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

You can contact us by email at info@nexabyteflow.uk.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and Nexabyte Ltd, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the 'Last updated' date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.

The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the 'PROHIBITED ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@nexabyteflow.uk. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Please review this section and the 'PROHIBITED ACTIVITIES' section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you send us suggestions or feedback.

Submissions: By directly sending us any suggestion, idea or feedback about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you send us: By sending us Submissions through any part of the Services you:

  • confirm that you have read and agree with our 'PROHIBITED ACTIVITIES' and will not send us any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
  • warrant that any such Submission are original to you or that you have the necessary rights and licences to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
  • warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.

We handle any personal information you send us under our Privacy Policy.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all information you give us will be true, accurate, current, and complete; (2) you will tell us promptly if any of it changes; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to refuse any and all current or future use of the Services (or any portion thereof).

4. PURCHASES AND PAYMENT

Where we charge you for our Services, we tell you the price in writing before you commit. Prices are in pounds sterling. We aren't VAT registered, so no VAT is added.

We send each invoice with a secure link to pay online through our payment provider, Stripe. We never see or store your full card details. You agree to give us accurate billing details and to pay each invoice by its due date. We may correct a pricing error in a quote before you accept it. Once you've accepted, the prices on your quote stand.

We may decline any enquiry or booking.

5. PAYMENT SYSTEMS ADVICE, SETUP AND SUPPORT

If you engage us to set up or support how your business takes and manages payments, the following terms apply:

Service Description

Our payment systems service is an operational advisory and implementation service for businesses. It may include, as agreed for each engagement: gathering and documenting requirements; researching and comparing third-party providers; preparing option assessments or recommendations; coordinating suppliers; configuring payment links, POS software, payment requests, deposit and balance processes, paid and unpaid tracking, refunds and cancellations; supporting temporary or multi-location retail setups; testing agreed workflows; documenting processes for your staff; and providing launch or ongoing operational support. This work uses third-party tools and accounts that you own and control. The scope, deliverables and fee for each engagement will be agreed with you in advance.

What We Do Not Provide

We are not a payment provider, payment processor, bank, money services business, hardware manufacturer, or merchant acquirer, and we do not at any point hold, receive, or transmit funds on your behalf. We do not provide financial, legal, accounting, tax, or country-specific fiscal-compliance advice, and nothing in our service should be relied on as such. We may identify areas where specialist advice or supplier confirmation is required, but you remain responsible for obtaining and acting on that advice. Your use of third-party products and services remains subject to your own agreements with the relevant providers, including their eligibility checks, fees and terms. We are not responsible for the acts, omissions, availability, pricing, delivery, decisions, or performance of third-party providers.

Your Responsibilities

You are responsible for maintaining and approving your own accounts and contracts with third-party providers, for completing provider onboarding and any legal, tax, fiscal or regulatory registrations that apply to your business, for the accuracy and completeness of the information you give us, and for reviewing and approving recommendations and processes before relying on them. Where we provide documentation or staff guides, you are responsible for keeping them up to date as your business and tools change.

On-Site Support

Where we agree to provide on-site support at your premises (for example when a payment device stops working), attendance is subject to availability and location. Support is provided on a best-effort basis and we do not guarantee response or resolution times.

Liability

We are not liable for any lost sales, missed transactions, or consequential losses arising from recommendations, configuration or use of third-party tools, supplier delivery, service unavailability, or delays in support. Our maximum liability for the payment systems advice, setup and support service is limited to the fees paid for the engagement giving rise to the claim.

6. EQUIPMENT HIRE

This section applies when you hire payment or till equipment from us, whether that is for a market, an event, a pop-up, a seasonal shop or any other temporary trading location. Your quote sits alongside this section and records the detail of your hire. Where your quote says something more specific, your quote applies.

Quotations and How a Booking Is Made

Sending us an enquiry is not a booking. Choosing equipment, giving us your dates or completing a form on the Site does not reserve equipment, does not create a contract and does not commit you to anything.

We reply with a written quote covering the equipment, the service level, the hire period, delivery or collection, any optional work, the refundable security deposit and when each payment is due. These terms come with it. We may withdraw or reprice a quote before you accept it, for example if the equipment is no longer free for your dates, and a quote lapses after the date shown on it.

You accept a quote online, from the private link we email you, by giving your name and agreeing to these terms. That one acceptance is your hire agreement with us, made on the quote and on these terms as they stood when we sent it. There's nothing else to sign. If you accept for a business, you confirm you're authorised to. We keep a record of who accepted, when, the quote and the version of these terms, and you can print or save the page for your own records.

When your booking is confirmed depends on the payment schedule on your quote:

  • where a payment is due when you accept, your booking is confirmed once that payment has cleared, and until then no equipment is held for you;
  • where nothing is due when you accept, your booking is confirmed as soon as you accept, and the later payment dates on your quote apply.

We may decline an order, and we'll decline work we can't prepare and check properly in the time available.

Paying for Your Hire

Your quote shows each payment, what it covers and the date it's due. We email you a secure link to pay each one.

  • A payment due when you accept is due that day.
  • A later payment is invoiced 14 days before the dispatch date on your quote and is due 7 days before it. If you accept within those 14 days, we invoice it straight away and it's still due 7 days before the dispatch date.
  • If the dispatch date is within 7 days of you accepting, everything is due when you accept.

Any refundable security deposit is collected with your only payment, or with the final payment where your hire charges are split. Every payment due before the dispatch date must have cleared before we dispatch the equipment. If a payment is late, we'll remind you.

Variable items such as approved overtime, extensions, late return, damage or loss are invoiced afterwards, with the evidence behind them.

Hire Periods and Extensions

Hire periods are counted in customer trading days, including both the first and last day. Your quote shows the dates for each item. Initial hire includes preparation, handling, updates and testing. A Payment Device's initial hire covers up to three trading days and a complete till's covers up to seven. Each day after that is charged at the daily rate on your quote. Delivery and return journeys are charged separately and are not charged again when you extend the same hire.

Days we use for transit, or an early delivery buffer we arrange, do not count against your paid trading days. A late return caused by you does.

If you want to keep the equipment longer, ask us before your return date. Extensions aren't automatic, because the equipment may already be booked to someone else. If we can extend, we'll confirm the new dates and the extra charge in writing. Keeping equipment past your return date without our written agreement is a late return, charged at the daily extension rate shown in your quote until it's back with us. Late return charges are separate from, and do not replace, your responsibility for damage or loss.

We review Payment Device hires beyond seven days, and complete or mixed orders from four weeks. We can discuss buying the equipment yourself, setup services or a revised hire offer where these would suit you better.

Delivery and Collection

Your quote states how the equipment reaches you and how it comes back. You can collect from our operating base by appointment and return it the same way, at no carriage charge. We can send the equipment by courier, with return packaging and a label where a return leg is quoted. Or we can deliver to one agreed address in our service area, and collect afterwards where that is quoted.

Our delivery area is centred on Warwickshire and the Cotswolds. Addresses outside it, additional locations, timed or restricted access, parking costs and extra journeys are quoted separately.

You need to give us accurate addresses and a contact who will be there to receive the equipment. If nobody's available, or access isn't as described, we may charge for the wasted journey and rebook. Delivery dates are the dates we're working to, and once the equipment is with a courier the timing isn't in our hands.

Setup and Handover

All equipment is allocated, inspected, cleaned, updated, charged, paired and tested before we dispatch it, and it comes with a setup guide. What happens after that depends on the service on your quote.

Flow Kit: you install the equipment and sign in to your own account. You build your own catalogue unless catalogue work is included in your quote. Handover is remote, and we provide first-line fault triage by phone or email during your hire.

Flow Ready: we deliver to one agreed location, unpack and assemble the equipment, connect it to your power and internet, connect the peripherals, supervise you signing in to your own account, run a test sale and receipt check, and hand over to one person you nominate. We keep a record of that handover. Flow Ready doesn't include anyone from Flow being present while you trade.

Flow Live: everything in Flow Ready, plus one person from Flow on site for the hours booked on your quote.

Catalogue and menu building, general staff training, venue network design, and supplying power or internet aren't included in any service unless your quote says so. Catalogue work is available as a paid extra and needs a complete, approved product list from you before we start.

Onsite Support

Where your quote includes Onsite Support, one person from Flow is on site for the booked window. Within that window they run pre-opening checks, respond first-line to faults with the equipment we supplied, reconnect, restart and swap small parts, carry spares (a spare payment terminal, power bank, backup cables, an extension lead and agreed small accessories), work with your nominated lead, and write up an incident record. Teardown and return are included where they fit inside the booked window.

Onsite Support doesn't include serving your customers or operating your checkout, handling your cash, making decisions on your merchant account such as refunds and account administration, guarding equipment or providing security, or overnight attendance. Cover is the hours booked, not open-ended. Extra hours must be agreed with us and are charged at the overtime rate on your quote, currently £68 per person per hour. A separate teardown or collection visit is a separate charge.

We respond as quickly as we reasonably can, and we carry spares while we're on site, but we don't guarantee fix times and we can't guarantee venue power, venue Wi-Fi or mobile coverage. The spares we carry don't include a complete standby till. If you'd like backup equipment of your own, a second Payment Device or a standby till, we can add it to your quote. That's extra cover on top of the support in your quote, not a condition of us dealing with a fault. Outside a booked Onsite Support window, support is remote fault triage, Monday to Friday, 9am to 5pm.

Your Merchant Account

You trade on your own merchant account. You sign in to the equipment with your own account with your chosen provider, such as SumUp, Square, PayPal POS (formerly Zettle) or Shopify. That account is opened in your name and stays under your control before, during and after the hire. If you don't have one yet, tell us what you sell and we'll recommend a provider and prepare the equipment around it, but you open and own the account.

We are not a payment provider, payment processor, acquirer, bank or merchant. Payments go from your customer to your account. We never receive or hold your takings.

You are responsible for:

  • opening your provider account and passing that provider's identity and eligibility checks, which take time, so start before your first trading day;
  • any provider subscription or plan your equipment needs, and all transaction fees, which you pay directly to the provider;
  • your products, prices, catalogue, staff permissions and receipts;
  • refunds, chargebacks and disputes with your customers;
  • what you sell, and your compliance with the law and with your provider's terms; and
  • power and a usable internet connection at your trading location, unless your quote adds a connectivity service.

Your quote names the account, plan, trading location and connectivity your equipment needs. Equipment being compatible with a provider doesn't mean your account is ready to trade.

Where we configure equipment for you, we'll ask you to create a time-limited user with only the permissions needed for the work, where your provider supports that. We don't ask for the account owner's password and we don't keep your credentials. Where a delegated user isn't possible, you sign in yourself and stay with us while we work. Once you have accepted the configuration, remove our access.

Looking After the Equipment

The equipment stays ours throughout. While you have it, you agree to:

  • use it only for taking payments and running your sales, and only at the trading location on your quote unless we agree otherwise in writing;
  • keep it dry, secure and sheltered, and not leave it unattended in a public place;
  • follow the setup guide and any handover instructions we give you;
  • not modify the equipment or its software, and not remove or obscure any labels, serial numbers or identification marks;
  • not sublet, lend, sell or transfer it to anyone else, and not let anyone outside your business use it;
  • tell us straight away if it is lost, stolen or damaged, and report any theft to the police; and
  • keep the packaging we supply so the equipment can travel back safely.

Damage and Loss

We record serial numbers and condition photographs when we dispatch equipment and again when it returns. That record is what we use to work out whether anything is wrong.

Please return the equipment in the condition you received it, allowing for fair wear and tear. Fair wear and tear means the marks that come from ordinary careful use. It doesn't cover cracked screens, liquid damage, missing items, or equipment that has been dropped, forced, modified or returned so soiled that it needs specialist cleaning.

If equipment fails on its own during normal use, that's ours to put right and you won't be charged for it. Tell us as soon as it happens so we can help. Software updates during your hire aren't your responsibility.

If equipment is damaged, missing or excessively soiled while it is with you, you are responsible for the actual repair or replacement cost, plus the direct costs we incur recovering or replacing it. If equipment isn't returned, or can't be, we treat it as lost and charge the full replacement cost. We'll show you the condition evidence and the costs behind any charge.

You are responsible for the equipment from the moment it is delivered or handed to you until it is back with us, or until you have handed it to a return courier we arranged, packed in the packaging and with the label we supplied. That includes while somebody from Flow is on site with you. Onsite Support is help while you trade, not us taking custody of the equipment. We don't require you to insure hired equipment, but it's worth checking whether your own insurance covers it.

The Refundable Security Deposit

Your quote shows whether your hire needs a refundable security deposit and how much it is. The deposit is a payment we take with your hire charges, as set out under Paying for Your Hire, and we keep it separate from them. It never pays for your hire, and a payment towards your hire is never your deposit.

At the date of these Legal Terms the standard deposits depend on the replacement value of the equipment on your quote:

  • card readers up to £1,000: no deposit;
  • complete tills and other orders up to £3,000: £150;
  • orders above £3,000: £300.

We may reduce or waive the deposit, or ask for a larger one where the risk is higher. The amount that applies to you is the one on your quote.

Once the equipment is back with us and checked, we start your refund within two working days, back to the way you paid. Card refunds usually show within 5 to 10 working days after that, depending on your bank.

If you owe us for damage, loss, late return or cleaning under these terms, we may keep some or all of the deposit to cover it. Before we keep anything, we tell you in writing how much, why and the evidence behind it, and we refund the rest. If you disagree, tell us and we'll look again before the deduction is applied.

The deposit is security, not a cap on what you owe, and it's usually well below what the equipment is worth. If what you owe is more than the deposit, we invoice the difference.

Cancellation

Cancelling before your booking is confirmed costs you nothing. Tell us you're not going ahead, and we refund anything you've already paid, including any security deposit.

After your booking is confirmed, tell us in writing as soon as you can. We refund what you've paid for hire and services, less the agreed charge for anything we've already supplied and any costs we committed specifically for your booking that we can't recover, such as a courier booking or equipment bought for your order. We only keep a cost we can evidence, after trying to cancel it, get it refunded or reuse what we bought, and if we recover it later we refund you the difference. There's no cancellation fee, no percentage of the hire and no non-refundable booking payment, and how much you paid upfront doesn't change what we keep. If what we keep is more than you've paid, we invoice the difference.

If you cancel after equipment has gone out, return it as set out below. The part of the hire we haven't supplied is refundable on the same basis.

Your security deposit is separate and never pays a cancellation charge. If you cancel before we dispatch the equipment, we refund it in full; otherwise we refund it once the equipment is back with us and checked.

If we cancel, or we can't supply what you booked, we refund everything you've paid for the part we haven't supplied and don't charge you our cancellation costs. Events beyond our reasonable control can stop a hire going ahead, and where that happens we'll return as much of your money as we fairly can, but we won't be liable beyond that.

This section governs cancellation of hire bookings and applies in place of section 7 (Policy) for hire. If you are contracting as a consumer rather than for business purposes, nothing here affects your statutory cancellation rights.

Returning the Equipment

Return everything on your quote by the date and method on it: the equipment, every accessory and cable, and the packaging we supplied. Before it comes back, sign out of your merchant account, remove your data and take out anything of yours, such as cash from the drawer and receipt rolls or cables you added. We also sign out the previous customer and remove their data when we prepare equipment for its next hire, but that's a backstop rather than a substitute for you doing it.

For a collection return, book a slot with us. For a courier return, use the packaging and label we provided and keep proof of postage. For a Flow collection, have the equipment packed with someone available at the agreed time, since a wasted journey is chargeable. We check the equipment against the condition record when it arrives.

Liability for Hire

We are not liable for lost sales, missed transactions or other indirect or consequential losses arising from the hire or use of equipment, including lost profits, lost data and business interruption. Our maximum liability for a hire is limited to the charges you paid us for that hire. Nothing in this section limits liability that can't be limited by law, including liability for death or personal injury caused by our negligence, or for fraud.

7. POLICY

Refunds for equipment hire, including cancellation and the refundable security deposit, are set out in section 6. Refunds for our other Services are as agreed for each engagement. Nothing in these Legal Terms affects your statutory rights as a consumer.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us or anyone else.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorised framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another person.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorised script or other software.
  • Make any unauthorised use of the Services, including collecting email addresses by electronic or other means for the purpose of sending unsolicited email.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.

9. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to other websites ('Third-Party Websites') as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ('Third-Party Content'). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

10. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; and (3) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

11. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

12. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your use of the Services for any reason, we also reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

13. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

14. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of the United Kingdom. Nexabyte Ltd and yourself irrevocably consent that the courts of the United Kingdom shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

15. DISPUTE RESOLUTION

You agree to irrevocably submit all disputes related to these Legal Terms or the legal relationship established by these Legal Terms to the jurisdiction of the United Kingdom courts. Nexabyte Ltd shall also maintain the right to bring proceedings as to the substance of the matter in the courts of the country where you reside or, if these Legal Terms are entered into in the course of your trade or profession, the country in which your principal place of business is located.

16. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

17. DISCLAIMER

SUBJECT TO SECTION 18, THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (3) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (4) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (5) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGEMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

18. LIMITATIONS OF LIABILITY

We are not liable for indirect or consequential losses, including lost profits, lost revenue, lost data and business interruption. Our maximum liability for equipment hire is set out in section 6, and for our payment systems advice, setup and support service in section 5. For anything else, our maximum liability is limited to the amount you've paid us for the Services the claim relates to. Nothing in these Legal Terms limits liability that can't be limited by law, including liability for death or personal injury caused by our negligence, or for fraud, and nothing affects your statutory rights as a consumer.

19. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

20. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. Our liability for any loss or corruption of such data is governed by section 18.

21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

23. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Nexabyte Ltd
Email: info@nexabyteflow.uk